What is the minimum order for a glamping project?
Glamping accommodation is quoted per project rather than per carton, because structure, cladding and layout change the price. Send us the site plan and the number of units and we will quote unit by unit.
Do you provide drawings and installation support?
Yes. Each project ships with installation drawings and a assembly sequence, and we can provide remote guidance during the build. On-site supervision can be arranged for larger orders.
What foundation does it need?
The structure needs a level, load-bearing base - a concrete slab, a deck or a compacted platform depending on the model. We confirm the required footprint and anchor points once the layout is fixed.
Can the size and layout be customised?
Yes - this is OEM/ODM work. Internal partition, door position, window size and cladding material can all be adjusted to your site. Runs and roof spans beyond our standard range are reviewed structurally before we quote.
Can it be used in winter or at sub-zero temperatures?
Yes, with the right insulation and heating package. At our Changbai campsite the outdoor temperature held around -20 °C and the indoor temperature stayed above +20 °C overnight with the air conditioner running. That is a field record from one site, not a laboratory rating - tell us the lowest design temperature of your site and we will specify the insulation and heating for it.
What is the lead time for a project?
Project production runs longer than stock products, because frames and cladding are made to the agreed drawing. The schedule is fixed once the deposit is paid and the drawings are signed off.
MOQ
MOQ depends on the model - as a guide, allow 10 to 50 units per model for OEM production. A stock sample can be supplied as a single unit, and mixed models can share one container to reach an efficient volume. Tell us your target quantity and we will confirm.
Warranty
12 months against manufacturing defects, covering welds, dimensions and coating adhesion. It does not cover collision damage, incorrect installation, overloading or normal wear. Claims are handled with photos and resolved by replacement part or credit.
Branded Packing
Generally, we pack our products in neutral brown cartons. If you have a legally registered patent, we can pack them in your branded boxes after getting your authorization letters.
Payment Terms
Payment terms depend on the order value and how much customization is involved. Standard is T/T 50% deposit with 50% before delivery; larger or customized orders can be arranged at 30% deposit with 70% before delivery. We will show you the photos of the products and packages before you pay the balance - please contact us to confirm the terms for your order.
Delivery Time
Generally, it will take 2-3 weeks after receiving your advance payment. The specific delivery time depends on the items and order quantity.
OEM/ODM
Yes, we have an engineer team. It is ok to produce according to your samples or technical drawings. We can build the molds as required.
Sample Policy
We can supply the sample if we have ready parts in stock. Sample and courier cost can be paid by Western Union, Bank Transfer, etc.
Long-term Cooperation
1. Win-win: We keep good quality and competitive price to ensure our customers benefit; 2. Friendship: We respect every customer and build long-term business relationships.
